Refund policy

Refund & Returns Policy

Because all of our products are made to order especially for you, we're unable to accept returns or exchanges for change of mind or incorrect size selection. We encourage you to check sizing guides carefully before ordering.

Damaged or incorrect items If your order arrives damaged, faulty, or different from what you ordered, we'll put it right. Simply contact us within 14 days of receiving your order at [your contact email] and include a clear photo of the issue. We'll arrange a replacement or full refund at no cost to you.

Cancellations As orders go into production quickly, we're unable to cancel or amend orders once they've been placed. Please double-check your order before completing checkout.

Refund processing Approved refunds will be returned to your original payment method within 5–10 business days.

Questions? Get in touch at countrylifecollective@gmail.com — we're always happy to help.